Leading Through Adversity

Trade Master is proud to partner with Hard Target to deliver this transformative course designed to enhance safety, build confidence, and empower communication in the workplace and beyond. Tailored for the trades and industries where people interact under pressure, this course provides practical tools to manage conflict, de-escalate tension, and improve team culture.

This course is ideal for operational teams, technical teams, and general managers within electrical contracting businesses, as it addresses the unique challenges and opportunities faced in this fast-paced, safety-critical industry.

• The psychology behind conflict and behavioural triggers

• Verbal and non-verbal de-escalation skills Tools for empathetic and effective communication

• Staying calm and focused under stress

• Real-world conflict scenarios from trade environments

Why this course matters

• Designed specifically for trades, apprentices, and field professionals

• Delivered with Trade Master’s commitment to excellence in industry training

• Equips teams with life skills that enhance both work and home environments

• Builds confidence, connection, and leadership from the ground up

In-person workshop.

Directors, line managers, team leaders, supervisors, general managers, foremen, aspiring leaders, electricians, technicians, administrators, HR and other corporate professionals.

This course is ideal for private in-house training.

This programme is delivered in partnership with Trade Master and Hard Target.

Very helpful for a manager. Discusses strategies that I know but I didn't have a title/name for it. Went a lot deeper than expected, and I'm excited to put it into practice at work and with family at home. - Oct 2025

Very good skills for inside and outside of work. Well delivered in a comfortable environment where you can be as included as you wish. - Oct 2025

Very relevant, great tools for future communications. Engaging was good, thanks! - Oct 2025

Incredible knowledge great interaction made you think differently, relateable to all trades, professions and families. Very well done! - Oct 2025

Thanks Q this was an amazing course and gave a very good overview of some huge concept style thoughts and ideas. I really enjoyed the delivery and engagement you had with the course and encouraging participation from all as well. Thanks again. - Oct 2025

Great course, I'd recommend this to well actually anyone. We all communicate in our everyday lives, no matter the profession. The information taught was very useful and helpful. - Oct 2025