Terms & conditions

Welcome to the Trade Master website

By viewing the pages of this website, you acknowledge that you have read and accepted these terms of use.

While every endeavour has been made to supply accurate information, errors and omissions may occur. Accordingly, Trade Master does not accept any liability for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on this site.

Changes or updates to the contents of this site may occur without notice.

Registrations and Payment

You must be registered and paid to confirm your place on a course. Registration fees, whether paid by invoice or credit card, are due prior to the course start date. Invoice payments are due 5 days prior to the start date.

Cancellations, Transfers and Refunds

If you wish to cancel or transfer your registration from a course, please follow the instructions on the Trade Master portal accessed through your course registration email. The following rules apply:

  • Full refund for cancellations up to 5 days of course start
  • Free transfer to another course (of the same dollar value) within 5 days of course start date
  • No refund within 24 hours of course start date
  • No refund for non-attendance

Cancellation or Deferment of Courses by Trade Master

In the event of unforeseen circumstances, Trade Master reserves the right to postpone or cancel courses at any time. In the event a course is cancelled by Trade Master, a full refund will be provided.

In the event a course is postponed by Trade Master, participants may transfer their course to an agreed alternative date at no additional cost, or alternatively request a full refund.

Course Materials and Assessment Fees

Unless otherwise stated, registration fees include all relevant course materials.

For courses with a practical component, participants are required to bring with them their own personal protective equipment, tools and testing equipment. Details of the specific requirements for each course can be found on the relevant course page.